Entertainment is best enjoyed in moderation. 99bd believes gaming should be fun — but never more important than your family, health, or peace of mind. We're here for you.
Everything available at 99bd for a safe gaming experience
Set your own daily, weekly, or monthly deposit limit. Once set, increasing it is intentionally difficult — but you can lower it at any time. It's one of the easiest ways to protect yourself.
Set a limit on how long you'll play in one session. Once the time is up, 99bd will automatically display a break reminder. Easily keep track of how long you've been playing.
Feel like you need a break? Take a voluntary break of anywhere from 24 hours to 3 months. During the cool-off period, you won't be able to log in. It's entirely your call — no questions asked.
If you want a long-term or permanent break from gaming, use Self-Exclusion. You can lock your account for anywhere from 6 months to 5 years, or permanently. It's a simple decision — just let our support team know.
A prompt appears every 30/60/90 minutes showing how long you've been playing and how much you've won or lost. This small reminder can make a big difference when it counts.
Children at home? Enable the PIN lock and parental controls in the 99bd app. We also recommend using Net Nanny or K9 Web Protection on your device.
Responsible gaming means playing for fun, staying within your limits, and being able to stop when you need to. Everyone who joins 99bd is here for entertainment — and that's perfectly normal. But when playing becomes a compulsion rather than a choice, it stops being entertainment and becomes a problem.
Research from around the world shows that only 1–3% of online gaming users develop addiction issues. The remaining 97% play in a healthy, controlled manner. 99bd's goal is to identify that 1–3% and provide the right support — while keeping the experience enjoyable for everyone else.
At 99bd, responsible gaming isn't just a policy — it's a genuine commitment to our members' wellbeing. That's why we've built a robust protection system combining technology, trained support staff, and user-controlled tools.
Keep in mind: Gaming should never be seen as a source of income. It's entertainment — just like watching a movie or playing cricket. Always play prepared for the possibility of losing.
Watch out for the following signs in yourself or someone close to you — they may be early indicators of a gaming problem:
Here are the habits that keep 99bd members playing in a healthy, enjoyable way — make them your own:
Decide in advance how much you'll spend on gaming each month. Keep it as part of your entertainment budget — separate from essential expenses.
Decide how long you'll play before you start. Set an alarm on your phone or watch. Stop when the time is up — whether you're ahead or behind.
Never play when you're stressed, angry, or feeling low. Your judgment is impaired in those moments, and the risk of overbetting increases significantly.
Losses are part of gaming. Don't chase them by betting more to win back what you've lost — that's the first step toward addiction.
Let the people close to you know that you gamble. There's no need to hide it — transparency is the clearest sign of healthy gaming.
Learn how each tool works
Set a maximum daily deposit limit for yourself. Once the limit is reached, deposits will be blocked for the rest of that day.
Set a budget for seven days or the full month. Once the limit is reached, no further deposits will be allowed until the next week or month begins.
Your session will automatically end once you've reached your pre-set loss limit. You set the limit — 99bd enforces it.
Stop yourself from betting beyond a set amount. You decide the maximum stake for each bet.
Set your account to lock automatically after a certain time (e.g. midnight). Make sure your night's sleep stays protected.
Receive SMS/in-app notifications when your balance drops below a set amount or you hit a loss threshold.
Go to Account Settings → open the "Responsible Gaming" section → set your preferred limits. If you need help, our 24/7 support team is available in Bangla.
Answer honestly — this is just for you
Make these commitments to yourself
Frequently Asked Questions from Our Members
Don't hide your struggles — reaching out for help is the most important step you can take
Speak to us openly and in plain language. There's no need to feel awkward about discussing responsible gaming — our team is trained and compassionate.
Write to us with details — complete confidentiality guaranteed. You'll hear back within 48 hours, sooner if urgent.
To stop right away, go to your account settings or contact support. Your account will be locked within 5 minutes.
Many people recognise they have a problem but don't seek help out of shame or fear. The 99bd team maintains complete confidentiality and is judgment-free. Your wellbeing is our only concern.